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Događaji i nedostaci našeg poslovanja

Which Cleaning Products Should I Use?

How can i book regular cleaning services?

What cleaning products SHOULD I USE? 

For our regular cleaners to provide the best service, we recommend having the following available:

You can purchase any brand and from anywhere of your choice, these are only recommendations based on availability and convenience; as Amazon provides up to 15% regular orders on these types of products. Our way of helping you save money. 

  • Good working vacuum with attachments is great for saving time and quality of cleaning

  • Clean and strong mop is essential for clean hard floors

  • Multiple cloths and sponges are beneficial for hygienic cleaning 

  • Antibacterial cleaners are essential for quality of cleaning.
    Multi purpose cleaners are great for convenience, ensure they are suitable for your furniture and surfaces. Bathroom cleaners are brilliant as they have added extras for that extra hygienic clean. Limescale remover is a must have to maintain and prevent.

Great for wood and marble

multipurpose cleaner

bathroom cleaner

limescale remover

glass cleaner

  • Toilet cleaners make all the difference in the short and long term

  • Don't have time? Grab a bundle deal (doesn't include all essentials)

  • Suggested household essentials and supplies to help maintain between cleans.

  • What other services do you provide?
    Please check out our full list of services as we offer a range of cleaning services from regular cleaning through to moving out cleaning! www.brilliant-cleaner.com/services
  • How soon must I cancel my appoinment?
    You must cancel your appointment within 24 hours of your scheduled appointment date and time.
  • How do I request a quote?
    Please kindly complete our online request form available on our home page.
  • Do you offer housekeeping services?
    Unfortunately, we do not currently offer housekeeping services. However, if you require ironing alongside our regular cleaning service this is usually something we can offer.
  • Do I need to provide any of the cleaning products/materials or equiptment?
    No. We supply all equipment, products and detergents unless you have a specific request to supply your own. If you request to, there will be a small reduction in booking price. Please be aware that we use professional equipment and carefully selected detergents to ensure the best clean possible.
  • Do you wash windows?
    Yes we do. We have eqiupment which our experts are able to clean windows to the height of 4 floors high. We also clean conservatories, glass roofs, skylights and many more hard to reach places. We do regularly clean business shop windows throughout London, making them presentable for when the customers visits.
  • If I do not cancel my appointment within 48 hours will there be a charge?
    Yes, there will be a cancellation fee of £30 which is given to the cleaner(s) booked for their allocated time.
  • Regular Cleaning
    Service details: https://www.brilliant-cleaner.com/service-page/home-cleaning If you are interested in regular cleaning services from Brilliant-Cleaner, please kindly complete this quick and easy request form. Regular Cleaning Request Form: Please click on the first link without brackets https://forms.wix.com/r/7040779164894363706 A member of our bookings team will provide you with a quote and availability for your requirements. Look forward to speaking with you! Kind regards, Brilliant-Cleaner
  • Deep Cleaning
    Service details: https://www.brilliant-cleaner.com/service-page/deep-cleaning If you are interested in deep cleaning services from Brilliant-Cleaner, please kindly complete this quick and easy request form. Deep Cleaning Request Form: Please click on the first link without brackets https://forms.wix.com/f/7040780436791885888 A member of our bookings team will provide you with a quote and availability for your requirements. Look forward to speaking with you! Kind regards, Brilliant-Cleaner
  • End of Tenancy Cleaning (moving out cleaning)
    Service details: https://www.brilliant-cleaner.com/service-page/end-of-tenancy-cleaning If you are interested in deep cleaning services from Brilliant-Cleaner, please kindly complete this quick and easy request form. End of Tenancy Cleaning Request Form: Please click on the first link without brackets https://forms.wix.com/f/7040795819817042217 A member of our bookings team will provide you with a quote and availability for your requirements. Look forward to speaking with you! Kind regards, Brilliant-Cleaner

Naplata i cijene

Opcija registracije računa

Možemo vam ponuditi račun putem našeg provajdera "Wix Spaces". To će vam omogućiti pregled nadolazećih i prethodnih rezervacija, plaćanja i faktura. Također vam omogućuje slanje plaćanja kada vam odgovara - sigurno putem Stripea. Ovo se može preuzeti u svim trgovinama aplikacija uključujući Android i Apple, a pozivnica će vam biti poslana putem e-pošte ako pristanete na registraciju.

Plaćanja prihvaćena

Kartica/Plaćanja:
Prihvaćaju se sve debitne/kreditne kartice. Sigurno preuzeto online po završetku rezervacije - putem Stripea.

Računi

Oni vam se šalju e-poštom 24 sata prije dogovorenog datuma posjeta i njima upravlja Stripe. Stripe će vam proslijediti našu fakturu i potaknuti plaćanje putem kartice putem svoje sigurne internetske platforme. Dostupne su i opcije Google Pay i Apple Pay.
(Ovu uslugu naplaćujemo mi, ne vi)

Tjedna/redovna plaćanja: 

Za prvu rezervaciju - primjenjivat će se postupak plaćanja računa (24 sata prije datuma rezervacije)
Za naknadne redovne rezervacije rado fakturiramo na dan posjete, a to se može postaviti kao periodično plaćanje ako se to zatraži.

Otkazivanje:

Otkazivanje izvršeno unutar 48 sati od datuma posjete zahtijevat će naknadu za otkazivanje u iznosu od £30. Ova naknada je za naše osoblje i njihovo dodijeljeno vrijeme, jer ne možemo uvijek zamijeniti vašu rezervaciju u kratkom roku. Vjerujemo u vrednovanje i naših klijenata i našeg osoblja. Naše osoblje je ono što nam pomaže u radu pružajući briljantne usluge i nastojimo osigurati da život našeg osoblja ne bude ugrožen dok rade za nas. Nadamo se da se ovo može cijeniti.

gotovinska plaćanja:

Prihvaćamo gotovinska plaćanja, ali to se mora dogovoriti s uredom izravno prilikom rezervacije. Račun će vam i dalje biti proslijeđen, ali izravno od nas, a ne od Stripea. 

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