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Q: How Soon Can I Book?

We can have your booking quoted, processed and booked within a matter of minutes - via e-mail or phone call. Same day bookings are available. (subject to availability)

Q: What Products Do You Use?

Our teams (where applicable) will come prepared with some of the industries best equipment complimented by professional detergents for the best of cleans.

Question 1

What other services do you provide?

Answer

Please check out our full list of services as we offer a range of cleaning services from regular cleaning through to moving out cleaning! www.brilliant-cleaner.com/services

Question 2

How soon must I cancel my appoinment?

Answer

You must cancel your appointment within 24 hours of your scheduled appointment date and time.

Question 3

How do I request a quote?

Answer

Please kindly complete our online request form available on our home page.

Question 4

Do you offer housekeeping services?

Answer

Unfortunately, we do not currently offer housekeeping services. However, if you require ironing alongside our regular cleaning service this is usually something we can offer.

Question 5

Do I need to provide any of the cleaning products/materials or equiptment?

Answer

No. We supply all equipment, products and detergents unless you have a specific request to supply your own. If you request to, there will be a small reduction in booking price. Please be aware that we use professional equipment and carefully selected detergents to ensure the best clean possible.

Question 6

Do you wash windows?

Answer

Yes we do. We have eqiupment which our experts are able to clean windows to the height of 4 floors high. We also clean conservatories, glass roofs, skylights and many more hard to reach places. We do regularly clean business shop windows throughout London, making them presentable for when the customers visits.

Question 7

If I do not cancel my appointment within 48 hours will there be a charge?

Answer

Yes, there will be a cancellation fee of £30 which is given to the cleaner(s) booked for their allocated time.

Question 8

Regular Cleaning

Answer

Service details: https://www.brilliant-cleaner.com/service-page/home-cleaning If you are interested in regular cleaning services from Brilliant-Cleaner, please kindly complete this quick and easy request form. Regular Cleaning Request Form: Please click on the first link without brackets https://forms.wix.com/r/7040779164894363706 A member of our bookings team will provide you with a quote and availability for your requirements. Look forward to speaking with you! Kind regards, Brilliant-Cleaner

Question 9

Deep Cleaning

Answer

Service details: https://www.brilliant-cleaner.com/service-page/deep-cleaning If you are interested in deep cleaning services from Brilliant-Cleaner, please kindly complete this quick and easy request form. Deep Cleaning Request Form: Please click on the first link without brackets https://forms.wix.com/f/7040780436791885888 A member of our bookings team will provide you with a quote and availability for your requirements. Look forward to speaking with you! Kind regards, Brilliant-Cleaner

Question 10

End of Tenancy Cleaning (moving out cleaning)

Answer

Service details: https://www.brilliant-cleaner.com/service-page/end-of-tenancy-cleaning If you are interested in deep cleaning services from Brilliant-Cleaner, please kindly complete this quick and easy request form. End of Tenancy Cleaning Request Form: Please click on the first link without brackets https://forms.wix.com/f/7040795819817042217 A member of our bookings team will provide you with a quote and availability for your requirements. Look forward to speaking with you! Kind regards, Brilliant-Cleaner

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Câu hỏi thường gặp

Common FAQ's

Cleaning Products

Which Cleaning Products Should I Use?

How can i book regular cleaning services?

What cleaning products SHOULD I USE?

For our regular cleaners to provide the best service, we recommend having the following available:

You can purchase any brand and from anywhere of your choice, these are only recommendations based on availability and convenience; as Amazon provides up to 15% regular orders on these types of products. Our way of helping you save money.

Good working vacuum with attachments is great for saving time and quality of cleaning

Clean and strong mop is essential for clean hard floors

Multiple cloths and sponges are beneficial for hygienic cleaning

Great for wood and marble

multipurpose cleaner

bathroom cleaner

limescale remover

glass cleaner

Toilet cleaners make all the difference in the short and long term

Don't have time? Grab a bundle deal (doesn't include all essentials)

Suggested household essentials and supplies to help maintain between cleans.

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